Shipping policy

Shipping Policy

Shipping Method

• Orders are shipped via private courier, transport services, or logistics partners.

• Customers may suggest their preferred courier or transport service, subject to availability.

• Tracking details will be shared upon dispatch, wherever available.

Order Processing Time

• Orders are processed within 2–4 business days after payment confirmation.

• Processing times may vary depending on product availability and order quantity.

Delivery Timeline

• Estimated delivery time is 3–20 business days after dispatch.

• Gambhir Store is not responsible for delays caused by third-party logistics providers.

Shipping Charges

• Shipping charges are calculated based on weight, dimensions, destination, and transport mode.

• Additional charges levied by transport companies shall be borne by the customer.

Risk & Responsibility

• Once the shipment is handed over to the courier or transport partner and proof of dispatch is shared, Gambhir Store shall not be liable for loss, theft, delay, or damage during transit.

• Customers are encouraged to opt for insured shipping for high-value consignments.

Damaged or Missing Packages

• Any damage or shortage must be reported within 48 hours of delivery with clear photographs and a complete unboxing video.

• Claims submitted without an unboxing video may not be accepted.

Address Accuracy

• Customers are responsible for providing accurate and complete shipping information.

Undelivered or Returned Shipments

• Reshipping charges for returned shipments shall be borne by the customer.

• No refunds will be issued for returned or undelivered shipments.

Returns & Exchanges

• Due to the wholesale nature of our business, all sales are final.

• Products are not eligible for return, refund, or exchange unless an incorrect product has been shipped by Gambhir Store.

Contact Us

Phone: +91 98916 86424

WhatsApp: +91 98916 86424

Email: gambhirstore1995@gmail.com

Location: Delhi/NCR, India